My mother-in-law is a
bit of a raconteur. One of her many family stories is how her father started up a
filter cloth business in the 1960s. As the story goes he was listening to the
news on the radio and became very exercised about something he heard. He came
running into another room and shouted to his wife, 'How do you write a letter
to a lord'?
What had caused his
excitement was listening to a lord (it would be a better story if we knew his name)
bemoaning the fact that a local firm was having to import filter cloths for
commercial vehicles from overseas despite the fact that (at the time) we had
our own cotton industry. My wife's grandfather, who at the time was a bus
driver, thought he could do something about this by supplying filter cloths
from a local cotton mill in Lancashire. He knew people at the mill and felt
sure he could use his contacts and knowledge to good effect.
He wrote his
letter to the lord who agreed to arrange an introduction to the firm looking to
purchase the filter cloths. He managed to secure the contract and his business
was launched. It became a thriving and respected small family business
supplying filter cloths to firms in the U.K. and overseas. It improved the income
and quality of life of my wife's grandparents in the latter years of their
working life and the business was eventually sold giving them a comfortable
retirement.
So that may be a good
family story but what are the business lessons to be learned? Well the main one
for me that my wife's grandfather didn't just have an idea, he acted on it. He
wrote his letter to the lord, used his contacts at the mill and won the
contract. Every business starts with a first step towards winning that initial
order or making that first sale. Something needs to be done to follow up on
that great idea or flash of inspiration. So what will your 'Letter to a lord'
be this week?
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